In accordance with the provisions of current legislation on data protection, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter, GDPR), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights (hereinafter, LOPD-GDD), the user is informed in accordance with the provisions of Articles 13 of the GDPR and 11 of the LOPD-GDD:
Company name: FURIOUS KOALAS SL. TAX ID: B13579669. Address: PASEO DE LA UNIVERSIDAD 4, 13701 CIUDAD REAL. E-mail: INFO@FURIOUSKOALAS.COM. Data of inscription in the Mercantile Registry: CIUDAD REAL - FOLIO 201, VOLUME 595, SHEET CR-24323, REGISTRATION 3rd.
The personal data collected are intended for the proper organization, provision, dissemination, and promotion of the service offered by VictoriaBot. This includes the use of the intelligent chat and the continuous improvement of the user experience. The data will be kept as long as the data subject is linked to the VictoriaBot service for reasons of service usage, contractual relationship, or legal obligations. Once the relationship is terminated or the deletion of the data is requested, they will be deleted in accordance with the data protection regulations.
The personal data you provide to us will be retained for as long as the current business relationship is maintained. However, for maximum transparency with you, we indicate the following general periods that we work with:
1. Generic identification data (email address, first name, last name, phone number, etc.): for the duration of the business relationship or until consent is revoked. In any case, they will be deleted when they are no longer needed for the purpose for which they were collected.
2. Accounting and fiscal data: six (6) years.
Despite the existence of these general deadlines, we will periodically review our systems to delete data that is no longer legally necessary.
The processing of data is based on the prior and unequivocal consent of the interested party for the use of the VictoriaBot service, as well as on the execution of the service provision contract or compliance with legal obligations.
According to the purposes of data collection, the processing of your data is necessary:
1. To manage the business relationship that you have entered into and contracted with us. Execution of a contract (enabled by Article 6.1.b GDPR) and consent of the data subject (enabled by Article 6.1.a GDPR).
2. Preparation of a budget tailored to your needs. Execution of a contract and/or pre-contractual relationship (enabled by Article 6.1.b GDPR).
3. Managing email communications with interested parties. Consent of the data subject (enabled by Article 6.1.a of the GDPR) and legitimate interest (enabled by Article 6.1.f of the GDPR).
4. To carry out the selection processes of the company. Consent of the data subject (enabled by Article 6.1.a of the GDPR).
Furthermore, all collected data is necessary for the provision of the service. However, those data marked with an asterisk (*) will be mandatory. In the event that the mandatory data are not provided, FURIOUS KOALAS SL will not be able to provide the contracted service.
In accordance with the provisions of Articles 13 of the GDPR and 11.2.c) of the LOPDGDD, you can exercise any of the following rights by communicating it to us at the postal address PASEO DE LA UNIVERSIDAD 4 13701 CIUDAD REAL or at the email address INFO@FURIOUSKOALAS.COM. In any case, according to current regulations, you have the following rights as established in Articles 15 to 22 of the GDPR and 12 to 18 of the LOPDGDD:
1. Right to request access to personal data concerning the data subject..
2. Right to request rectification or deletion.
3. Right to request limitation of processing.
4. Right to object the processing.
5. Right to data portability.
Personal data may be shared with service providers necessary for the provision of the VictoriaBot service. Likewise, they may be communicated to competent authorities in compliance with legal obligations.
You will always be informed and, where appropriate, your express consent will be requested to transfer your personal data or carry out international transfers in accordance with the regulations in force (arts. 13.1.e) and 44 RGPD, as well as art. 11.1 and 40 LOPDGDD 3/2018).
Personal data are provided directly by the user when using the VictoriaBot service.
For any doubts or queries regarding the processing of personal data, users can contact FURIOUS KOALAS SL at info@furiouskoalas.com
Personal data may be processed and hosted on servers located outside the European Economic Area (EEA) if necessary for the provision of the service. In such cases, appropriate measures will be taken to ensure an adequate level of data protection in accordance with applicable law.
FURIOUS KOALAS SL makes every effort to comply with data protection regulations, as this is our most valuable asset. However, we inform you that in the event that you feel that your rights have been undermined, you can file a complaint with the Spanish Data Protection Agency (AEPD), located at C/ Jorge Juan, 6. 28001 - Madrid. More information about the AEPD. http://www.agpd.es/.
FURIOUS KOALAS SL reserves the right to modify this privacy policy. Any modification will be published on VictoriaBot's web page. The relationship with the users will be governed by the privacy policy in force at the moment of accessing the service.
Date of Last Update: February 23, 2024.
Please, email us if you have any questions not already addressed in this Privacy Policy.
info@victoriabot.ai