What is VictorIA?
Chatbot with AI
Able to transform interaction on your website: it meticulously analyses content of your platformto provide fast and effective responses, improving your users' experience and increasing your company's engagement in the digital environment.
Advanced Artificial Intelligence Technology
Deploy Victoria with simplicity on your website and discover the power of an AI chatbot that uses machine learning and natural language processing to understand and respond with relevance to every conversation with your users.
Optimized User Experience
Designed for companies that are looking for excellence. Victoria is an AI chatbot for websites that learns and adapts to provide accurate and personalised customer service, improving user satisfaction and service efficiency.
Refine your communication with intelligence
VictorIA represents a breakthrough in virtual assistance technology; it is an AI-powered chatbot designed to revolutionize interactivity on your website.
Cutting-Edge Artificial Intelligence
Thanks to its sophisticated natural language processing and machine learning, this chatbot understands and responds to user questions with precision, ensuring that each response is relevant and personalised. It is based on advanced models such as ChatGPT, and open source models.
Instant Source Verification
With intuitive footnotes, VictorIA provides direct references to the source of information within your website, allowing for quick and efficient verification by users. In addition, VictorIA constantly adapts and improves thanks to its ability to learn from incorrect answers. This feature ensures increasingly accurate and useful responses.
Embed your chatbot on any site
VictorIA offers a ready-to-use chat window that works on any website. It just consists in adding a single line of code into the footer. Your chatbot will always feel as part of your site.
Integrate your chatbot on WordPress
In less time than it takes to order a coffee, integrate your chatbot on WordPress with a simple code snippet attached to the footer of your website. Ideal for those without advanced programming knowledge. No magic, no tricks, just fun!
Web component
<script src="https://www.unpkg.com/@victoriabot/chat"></script><script> VictorIA.initChatbot({ apiKey: 'API_KEY_VICTORIA_BOT' });</script>
And there's so much more
VictorIA revolutionize the way you interact with your data and comes with more powerful features.
Self-Service Advanced
VictorIA redefines online autonomy. This AI chatbot allows users to navigate and resolve questions on your website through intelligent self-service.
Knowledge Base Updated in Real Time
It is automatically updated every 24 hours. This ensures that the answers provided in the chat are the most recent and accurate.
Corporate Personalization
VictorIA adapts to your company's identity, allowing you to customise the design, colours, welcome message and avatar.
Use Cases
Find out what Victoria can do for you. Stay ahead of the future of customer service.
Customer Support
Provide immediate support for frequently asked questions, guide users through complex processes, and provide detailed assistance for issue resolution.
Dynamic Content
Quickly drive your customers to your updated content. Ideal for websites with content that changes regularly, such as news, blog posts, product and service updates.
Personalized E-Commerce
Act as a sales assistant, offering product recommendations, assisting with inventory questions, and providing support during the purchase process.
Technical Support
Guide users through troubleshooting solutions, offer technical documentation and live assistance, among many other functions.
Business Management
Integrate VictorIA with your management system and provide your users with quick access to both their account information and real-time transactions.
Data Analysis
Use VictorIA to gain insights from user interactions, identifying trends and behaviors that can inform marketing strategies and product development.
Frequently Asked Questions
Is VictorIA free?
We offer a free plan, with limitations, so you can try VictorIA. If it meets your expectations, check the pricing page to subscribe to a plan based on your needs.
How can I start using Victoria?
If you think you might be interested in installing Victoria on your website please create an account, choose a plan according to your needs and setup your chatbot. In a matter of minutes you will have an intelligent assistant to reply autonomously the questions about your site.
Is Victoria available 24/7?
Yes, Victoria is available 24 hours a day, 7 days a week to ensure your users have access to the support they need.
Is Victoria able to understand and respond in several languages?
Victoria is optimised to respond in any language as long as the content of your website is also available in those languages.
Can I provide feedback on Victoria's responses?
Yes, at the end of each chat, you will have the option to rate the help received and Victoria will use this information to improve its responses.
Does Victoria maintain the privacy and security of my data?
Victoria does not collect any personal data in its chat so the security of users' data is protected at all times.
What artificial intelligence technology does Victoria use?
We offer an advanced mix of artificial intelligence technologies, from models like ChatGPT, to even open source models customised specifically to meet any need. This combination allows us to deliver accurate responses and an optimised user experience in our Victoria chatbot.
What are message credits?
Message credits are units that represent the total number of queries you are able to make. Different OpenAI models consume varying amounts of these credits per query. For instance, a chatbot employing the GPT 3.5 model consumes 1 message credit per query, whereas a chatbot utilizing the GPT 4 model requires 3 message credits for each query.
Can I cancel or change my subscription at any time?
Yes, you can upgrade, downgrade or cancel your subscription at any time. When you upgrade your subscription you will have immediate access to the new options. In addition, your new amount will be prorated.
Is VictorIA on Whatsapp?
Yes, VictorIA can be integrated into Whatsapp to reply automatically the customer's questions about your business. Please contact us for more information.